Returns & Exchanges
At Active Streetwear, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for all items in original, unworn condition. If your fit isn't perfect, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the package is securely sealed for transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.